Remote operations for U.S. solar contractors

Field-tested solar operations support, without another full-time hire.

Solarops desk helps keep projects moving—from system and equipment reviews to permitting, commissioning help, troubleshooting, and service-call triage.

Hybrid + battery focusRemote by designNo equipment installation

Solarops desk / field desk

Remote support, connected.

U.S. contractor focus

Technical context for work beyond the drawing.

Remote-only support

Illustrative workflow diagram · not an installation plan

FOUNDER-LED SUPPORT

Meet the founder.

Founder of Solarops desk

The founder has worked in solar since 2015. Solarops desk brings that experience to the practical work between the sale and the service call: reviewing project context, sorting the next step, and supporting the crew doing the onsite work.

SOLAR EXPERIENCE / SINCE 2015

The operations gap

The work between the sale and the service call.

Solarops desk adds practical remote support alongside your existing design partners and field crew. Bring the system details, the paperwork snag, or the issue no one can diagnose from a plan set alone.

See the working approach
01

SYSTEM REVIEW

Equipment and design review

Review proposed equipment combinations, solar-plus-battery systems, and project details before they stall in the field.

02

PROJECT COORDINATION

Plans, permits, and utility paperwork

Coordinate plan sets, permit packages, interconnection and PTO paperwork, change orders, and as-built documentation.

03

TECHNICAL SUPPORT

Commissioning and troubleshooting

Get remote commissioning assistance, equipment troubleshooting, and manufacturer RMA support using the project context you have.

04

SERVICE CONTINUITY

Triage for the systems left behind

Help customers with installed systems whose original contractor is no longer available, without taking on onsite installation.

A practical handoff

Remote support that starts with the real situation.

No new software promise or simulated portal. Start a conversation, share the context, and work through the next useful step with your existing team.

  1. 01

    Bring the project context

    Start with a project or service question and the information already available: plans, equipment details, portal observations, photos, or video.

  2. 02

    Work through the next step

    Solarops desk helps review the issue and coordinate the technical, documentation, or administrative work that can move remotely.

  3. 03

    Keep your crew in control

    Your team remains responsible for onsite work. When licensed engineering or a stamp is required, the work goes to appropriately licensed professionals.

DFW residential solar service

Your installer may be gone. Your solar system still needs someone you can call.

Solarops desk provides ongoing service for homeowners in Dallas–Fort Worth and surrounding communities when the original installer is unavailable.

Local coverage

Dallas–Fort Worth and surrounding communities

How we can help

01

Ongoing service

Continued help for an installed solar or battery system after the original installer is unavailable.

02

Troubleshooting

Review system symptoms and available records to identify useful next steps.

03

Monitoring

Help make sense of monitoring access, production history, alerts, and system status.

04

Maintenance

Discuss maintenance needs and coordinate appropriate follow-up for the equipment.

05

Warranty assistance

Organize system details and documentation for a manufacturer or installer warranty conversation.

06

Repair coordination

Help coordinate a repair path when onsite work or another qualified provider is needed.

Hands-on field experience

Solar experience since 2015.

The founder brings hands-on solar field experience to system questions, service triage, maintenance planning, and repair coordination.

Equipment familiarity

Independent familiarity includes Sol-Ark inverter systems and battery pairings involving Briggs & Stratton AmpliPHI and SimpliPHI, and Fortress Power eFlex Max.

Solarops desk is not manufacturer-authorized by these brands. Familiarity does not mean every equipment combination or repair is supported.

Service fit, diagnosis, and repairability depend on the system and the issue. Some situations may need an installer, manufacturer, or qualified onsite provider.

Clear lines of work

Built to complement the people already on the project.

Remote operations · U.S. solar contractors

Solarops desk does not install equipment or perform licensed engineering or stamping. Licensed engineering and stamping are arranged through a licensed PE and passed through.

Your crew stays responsible for onsite work; Solarops desk supports the reviews, coordination, and technical questions that can be handled remotely.

Start with a project question

Put experienced operations support within reach.

Tell us what your team is working through. We’ll start with the context and the support you need.